If you’ve never had a web hosting account or you’ve switched companies and the new one employs an account management interface that you have not seen before, you may get bewildered about how to complete a certain operation in your account or on your computer. For this reason, lots of hosting companies have created a knowledge base, which encompasses the most popular inquiries and problems associated with their platform, rather than adding only some generic details. This type of knowledge base will help you find the necessary information swiftly and easily, so you will not have to invest time and effort on issues that may require something as simple as clicking a button or checking a checkbox. Thus, not only can you get stuff done, but you can also discover many new and beneficial details, both about the way you can manage your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you’ve ordered your very first shared hosting package through our company or have moved your website over to us, you will get familiar with our platform and our in-house built Hepsia hosting Control Panel in a jiffy as we have compiled an exhaustive knowledge base where you can find all the information that you may ever need – both general info regarding the web hosting service as a whole and more concrete info about the separate features that you can make use of and the obstacles that you can experience. The articles are located in two places. The full article archive is accessible through the Help section of the Control Panel. You can find relevant articles about the different features in every Control Panel section as well. You can acquaint yourself with how to do more or less everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles feature comprehensive guidelines, so you will never become disoriented due to an ambiguous text. Naturally, if you come across a more specific obstacle and you are unable to find a solution in our knowledge base, you can touch base with our help desk support team members 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated packages, will allow you to access the detailed online documentation that we have compiled for you. The articles feature general information on our web hosting services, informational tutorials about the different features that you can make use of, as well as troubleshooting instructions that can help you solve common problems that you could chance upon. The topics that we have included encompass just about everything, from uncomplicated things such as how to host a brand new domain name in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the whole article list is accessible through the dedicated Help section.