Help and support Channels

  • Video Tutorials
  • Video Courses

  • Learn very fast the way to update a file or transfer a database from our selection of how–to video lessons.

  • F.A.Q.
  • A F.A.Q. Section

  • We will offer you an easy–to–use Frequently Answered Questions section where you could find solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is present 24x7x365 to reply to your technical requests. Expect a solution in less than 1–hour after you have handed in your ticket.

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Forms of Help and Support

  • Shared Hosting Support
  • Shared Hosting Assistance

  • If you have concerns making use of our shared hosting services or demand more resources for your web pages, just let us know and we’ll give you the best professional advice.

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  • VPS Hosting Support
  • VPS Web Hosting Help

  • If you run into troubles utilizing your SolusVM administration interface, or with any of the free scripts the VPS arrives pre–installed with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Assistance

  • You need to update the configuration of your dedicated hosting server? We are present round the clock to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • When you've got any difficulties with your semi-dedicated server or need help with a specified undertaking, don't be reluctant get in touch with our competent staff of customer support engineers. They are on hand 24/6, ready to help you.
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